Developing Emotional Intelligence is a new 4-hour online video-based continuing education (CE) course that explores what emotional intelligence is, why it’s important, and how to develop it.
Emotional intelligence is the ability to monitor one’s own and other people’s emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior. Developing emotional intelligence leads to greater success in work performance and engagement, decreased likelihood of burnout, and general happiness and well-being. This course focuses on developing the four domains of emotional intelligence and is divided into four parts:
Part 1: Developing Self-Awareness
Part 1 includes discussion of popular models of emotional intelligence (EI), how EI is measured, and methods for developing self-awareness. Dr. Wiederman discusses inherent difficulties in assessing EI and uses the most popular, four-domain model to structure the presentation of methods for developing EI. This video focuses on the first domain, self-awareness. After describing three types of self-awareness, Dr. Wiederman describes numerous ways to foster development of self-awareness.
Part 2: Developing Emotional Self-Management
Part 2 focuses on the second and third domains in the four-domain model of EI: emotional self-regulation and interpersonal awareness. Dr. Wiederman discusses several methods for developing emotional self-regulation in the short term (e.g., mindfulness practice in everyday life, decentering) as well as methods for more enduring change (e.g., cognitive restructuring, values clarification). To develop greater interpersonal awareness Dr. Wiederman describes 10 different inherent cognitive biases that are universal and discusses how each influences our perceptions of others.
Part 3: Developing Interpersonal Awareness
Part 3 begins with continuation of developing greater understanding of others by testing the participant’s ability to recognize facial expressions and body language. Then the fourth domain of emotional intelligence – relationship management– is addressed. Specifically, Dr. Wiederman focuses on the subdomain of interpersonal influence by discussing four types of trust and how to develop each with others.
Part 4: Developing Relationship Management Skills
Part 4 begins with continuation of focus on interpersonal influence, including leveraging the Big 4 universal human motivations and applying 11 classic techniques of persuasion. Dr. Wiederman addresses the final subdomains of relationship management: Communication and Resolution of Conflict. In both areas models are presented to help participants communicate in ways that reduce the likelihood of misunderstanding and disappointment, and structure difficult conversations to facilitate resolution of conflict.
Case examples and applications are included throughout to assist the practitioner in deepening their understanding of emotional intelligence, expanding their self-awareness, strengthening emotional self-control, developing understanding for other people, and becoming more skilled at communicating, persuading, and resolving conflict.
Course #40-58 | 2026 | 25 posttest questions | Mobile-Friendly
Course Directions
This video course provides instant access to the course video, course handout, and the CE test. The CE test is open book (you can print the test to mark your answers on it while watching the course video).
Successful completion of this course involves passing an online test (80% required, 3 chances to take) and we ask that you also complete a brief course evaluation.
About the Speaker
Michael Wiederman, PhD, is a psychologist and serves as the Director of Continuing Education (CE) for Professional Development Resources. He was a tenured clinical psychology professor for 20 years, teaching a wide range of courses and publishing more than 250 articles, chapters, and books. Over the past 30 years Michael delivered more than 4,000 class sessions and presentations.
In 2015, Michael left his tenured faculty position to provide professional development as the inaugural Director of Faculty Development at the University of South Carolina School of Medicine Greenville. There he created and executed workshops and longitudinal leadership development programs, provided individual coaching and interventions for teams, and taught the popular course Leadership in Medicine. From 2020 to 2022 Michael served as the inaugural Director of Leadership and Professional Development in the Department of Family and Community Medicine at the University of Alabama at Birmingham (UAB), where he continues to hold a graduate faculty appointment.
Michael has written a blog for Psychology Todaysince 2022 and continues to offer workshops and coaching through his company Mindful Professional Development.
CE Credit Hours : 4
Target Audience : Counseling, Marriage & Family Therapy, Psychology, School Psychology, Social Work, Teaching
Professional Development Resources, a Florida nonprofit educational corporation 501(c)(3) organized in 1992, is approved by the American Psychological Association (APA) to sponsor continuing education for psychologists. Professional Development Resources maintains responsibility for all programs and content. Professional Development Resources is also approved by the National Board of Certified Counselors (NBCC ACEP #5590); the Association of Social Work Boards (ASWB #1046, ACE Program); the Continuing Education Board of the American Speech-Language-Hearing Association (ASHA #AAUM); the American Occupational Therapy Association (AOTA #3159); the Commission on Dietetic Registration (CDR Prior Approval Program); the Florida Board of Clinical Social Work, Marriage & Family Therapy, and Mental Health Counseling, Board of Psychology, Office of School Psychology, Board of Speech-Language Pathology & Audiology, Board of Occupational Therapy, and Dietetics and Nutrition Practice Council; the New York State Education Department’s State Board for Psychology as an approved provider of continuing education for licensed psychologists (#PSY-0145), State Board for Mental Health Practitioners as an approved provider of continuing education for licensed mental health counselors (#MHC-0135) and marriage and family therapists (#MFT-0100), and the State Board for Social Workers as an approved provider of continuing education for licensed social workers (#SW-0664); the South Carolina Board of Professional Counselors and Marriage & Family Therapists (#193); the Texas Board of Examiners of Marriage and Family Therapists (#114) and State Board of Social Worker Examiners (#5678); and is CE Broker compliant (#50-1635 – completions are reported next business day, currently reporting for 50+ boards). Learn more about us.
Target Audience: Psychologists, School Psychologists, Counselors, Social Workers, Marriage & Family Therapists (MFTs), Speech-Language Pathologists (SLPs), Occupational Therapists (OTs), Registered Dietitian Nutritionists (RDNs), and Teachers
Enjoy 20% off all online continuing education (CE/CEU) courses @pdresources.org! Click here for details.